Accessibility Statement

This accessibility statement applies to https://www.shawtrust.org.uk/.

This website is run by Shaw Trust. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

change colours, contrast levels and fonts using browser or device settings
zoom in up to 200% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

some pages contain content that is not coded correctly so might be misinterpreted by browsers or assistive technology.

This website has successfully achieved WCAG 2.2 accreditation, demonstrating our commitment to making our digital content accessible to all users in compliance with global web accessibility standards.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Email: customercare@shaw-trust.org.uk
Call: 0300 3033111

We’ll consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Shaw Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

In March 2024, Shaw Trust Accessibility Services carried out a full assessment of the site with the following areas that were non-compliant with the accessibility regulations:

Issue

Incorrect Heading Structure (WAG Reference – 1.3.1, 2.4.6)
Empty Headings (WAG Reference – 1.3.1, 2.4.6)
Unlabelled Form Fields (WAG Reference – 1.1.1, 1.3.1, 1.3.5, 2.5.3, 3.3.2, 4.1.2)
Ambiguous Button Labelling (WAG Reference – 1.1.1, 1.3.1, 1.3.5, 3.3.2, 4.1.2)
Missing Alt Text (WAG Reference – 1.1.1)
Non-Descriptive Link Text (WAG Reference – 1.3.1, 2.4.4)
Video missing Audio Description (WAG Reference – 1.2.3, 1.2.5)
Unable to Pause moving Content (WAG Reference – 2.2.2)
Link Styling 1.3.3, 1.4.1, 1.4.11
Mouse Dependant Areas (WAG Reference – 2.1.1, 1.4.13)
Missing ARIA Reference (WAG Reference – 1.3.1)
Element Markup (WAG Reference – 4.1.2)
Obscured Text (WAG Reference – 1.4.4)
Insufficient Colour Contrast (WAG Reference – 1.4.3, 1.4.11)

In April, May & June 2024, the content was rechecked to show progress with the following results with all issues resolved.

Incorrect Heading Structure – Resolved
Empty Headings – Resolved
Unlabelled Form Fields – Resolved
Ambiguous Button Labelling – Resolved
Missing Alt Text – Resolved
Non-Descriptive Link Text – Resolved
Video missing Audio Description – Resolved
Unable to Pause moving Content – Resolved
Link Styling – Resolved
Mouse Dependant Areas – Resolved
Missing ARIA Reference – Resolved
Element Markup – Resolved
Obscured Text – Resolved
Insufficient Colour Contrast – Resolved

What we’re doing to improve accessibility

We are working with Shaw Trust Accessibility Services to test our website content, and support us with implementing fixes.

Preparation of this accessibility statement

This statement was prepared on 22nd April 2024. It was last reviewed on 19th June 2024.

This website was last tested on 11th March 2024 with a statistical retest carried out on 15th April 2024 and further retesting on the 22nd April 2024 and 21st May 2024.

The test was carried out by Shaw Trust Accessibility Services. A selection of pages were manually tested by a team of users with disabilities, and the whole site was scanned and checked for code errors. All testing was carried out to WCAG standards.