Privacy Policy

At Shaw Trust we understand the importance of protecting your personal data. This Privacy Policy will explain what information we collect, why we collect it, who we share your data with and how you can access your data protection rights.

If you don’t want to read all of the detail, here are the points we think you’re most likely to want to know;

The Shaw Trust Group currently includes:
Shaw Trust
Homes2Inspire
Ixion
Prospects

We do, where necessary, share information about you with our subsidiary entities and with third party organisations

  • Shaw Trust sends direct marketing in line with relevant legislation. We send marketing using either the consent legal basis, or the legitimate interest legal basis.
  • We do, when necessary, transfer personal data to countries inside and outside of the EEA. We ensure this is done in line with Data Protection legislation ensuring we have a valid legal basis and appropriate measures in place to keep your personal data secure.
  • Data Protection legislation has awarded you several rights over your personal data, we detail what these rights are and how you can access them in this Privacy Notice.

Topics:

About us What sorts of personal data do we collect? How do we collect your data? Our legal basis for processing your personal data How will we use your personal data Marketing What are your data protection rights? Cookies How to manage cookies Changes to our privacy policy How to contact us How to contact the appropriate authority

About us

The Shaw Trust Group is made up of numerous legal entities which are wholly owned subsidiaries of Shaw Trust. We are a social purpose organisation working to challenge inequality and break down barriers to enable social mobility. Shaw Trust are registered with the ICO as a data controller for the purposes of the UK-General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. Our contact details for data protection purposes are as follows: Data Protection Officer Black Country House Rounds Green Road Oldbury B69 2DG Email: data.protectionmailbox@shaw-trust.org.uk When we say ‘we’, ‘us’ or ‘our’ in this policy, we are referring to Shaw Trust.

What sorts of personal data do we collect?

  • Personal data: identification information such as your name, email address, phone number date of birth, NI number, communication preferences and social media handles
  • Financial Information: Information that may relate to your financial circumstances such as your bank details and income
  • Criminal records: Depending on your particular circumstance, we may need to collect data relating to any criminal convictions
  • Special category data: information, including but not limited to data concerning your ethnicity, health and sexuality
  • Technical and cookies information: information to measure and analyse the use and effectiveness of our services, and to customize targeted advertising

How do we collect your data?

You directly provide Shaw Trust with most of the data we collect, including when you sign up as a participant for any of our schemes, complete one of our forms, or when you email or write to us.

We may occasionally, and where appropriate, collect information about you from third parties such as employers, DWP and the local authority.

How will we use your personal data?

We may use your information in the following ways:

  • To identify and advise on which service best suits your requirements or needs
  • To comply with legal and regulatory requirements
  • To allow you to create an account and communicate with us
  • To send you direct marketing
  • Advertising and remarketing using tools like the Meta (Facebook) Pixel to help us understand how users engage with our website and to deliver relevant digital advertising. This allows us to show tailored adverts to users who have previously visited our website (retargeting) and to measure the performance of our campaigns. No personally identifiable information such as your name, email address, or phone number is shared with Meta through these tools.

International Data Transfer

Some of the technology providers we use, including Meta Platforms, Inc., may process data outside the United Kingdom, including in the United States. These transfers are protected by Standard Contractual Clauses to ensure your data is handled in compliance with UK GDPR standards.

Marketing

Shaw Trust would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you are always presented with an opt out option within all of our marketing communications. You have the right to stop Shaw Trust from contacting you for marketing purposes at any time. If you no longer wish to be contacted for marketing purposes, please email us at data.protectionmailbox@shaw-trust.org.uk

What are your data protection rights?

We’d like to make sure you are fully aware of your rights under data protection legislation which, in certain circumstances, you may be able to exercise in relation to the personal data we process about you: These include:
  • The right to be informed – You have the right to request that we inform you about what we do with your data.
  • The right to access – You have the right to request a copy of the personal data we hold about you.
  • The right to rectification – You have the right to request that we correct any of your personal information you believe is inaccurate. You also have the right to request we complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Where we rely on consent as the legal basis on which we process your personal data, you have the right to withdraw that consent at any time. If you wish to exercise any of these rights, please contact us via our data protection mailbox (data.protectionmailbox@shaw-trust.org.uk), or by writing to the Data Protection Officer at the address given in the ‘Who we are’ section of this Privacy Policy.
Please note that we will need to verify your identity before we can fulfil any of your rights under data protection law. This helps us to protect your personal data against fraudulent requests.

Cookies?

Cookies are small datafiles placed on your computer, laptop or mobile device to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Shaw Trust uses cookies for the following purposes:

  • Necessary purposes – Necessary cookies are crucial for the basic functions of the website. The website will not work in its intended way without them. These cookies do not store any personally identifiable data.
  • Analytical purposes– Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics, the number of visitors, bounce rate, traffic source etc.
  • Performance purposes – Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for visitors.
  • Marketing purposes – Marketing and advertisement cookies are used cookies and similar technologies, including the Meta (Facebook) Pixel, to collect anonymous information about your visit — such as which pages you viewed or actions you took. This helps us deliver advertising that is more relevant to you on Meta platforms like Facebook and Instagram. These marketing and advertisement cookies are only used if you provide explicit consent via our cookie banner.

How to manage cookies

You can set your browser not to accept cookies, please visit www.allaboutcookies.org to find out how. Please note, if you use your browser settings to block cookies you may not be able to access all or parts of our websites.

Changes to our privacy policy

Shaw Trust keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in April 2024

How to contact us

If you have any questions about Shaw Trust’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by one of the following means. By email:data.protectionmailbox@shaw-trust.org.uk By post: Data Protection Officer, Black Country House, Rounds Green Road, Oldbury B69 2DG

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Shaw Trust has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office: https://ico.org.uk