Tackling the NEET crisis: A collective responsibility for education, employment, and training

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A recent article in FE Week, titled ‘Crisis in schools creates a NEET problem for FE to solve’, spotlighted the escalating challenges faced by young people and local authorities in ensuring young people are engaged in Education, Employment, or Training (EET). This rise in young people classified as NEET (Not in Education, Employment, or Training) is a societal issue with far-reaching implications, and at Shaw Trust, we firmly believe it is everyone’s responsibility—not just further education (FE)—to support young people’s transition into fulfilling, stable futures.

We have worked with young people for over 28 years and understand the best types of support to offer. Our commitment to helping young people transition smoothly into education, employment, or training is reflected in the diverse range of services we offer across the UK. These services span from providing crucial information, advice, and guidance to helping young people with CV writing, job applications, and work experience placements. Our goal is to equip young people with the skills and confidence they need to overcome barriers and pursue their ambitions, especially when the path they originally hoped for may not be immediately accessible.

Understanding the roots of the crisis

The FE Week article highlights several contributing factors to the NEET crisis, including budget cuts, teacher shortages, and increasingly prevalent mental health issues among students. These challenges are compounded by a lack of effective support systems, leaving many young people without the skills or resilience needed to navigate complex challenges.

NEET levels have increased because of a reduction in entry level provision and poor mental health. Those with SEND, known to youth justice or care experienced are overrepresented in the NEET groups we support. 50% of our most recent safeguarding cases have been due to poor mental health with over 30% of those being because of suicide ideation. Many of the young people on our supported internships programme also report higher levels of mental health concerns, in particular anxiety. We specialise in working with neurodivergent young people and the recent rise in mental health concerns is one of the main issues we have noticed, as well as been reported to us by young people.

Mental health is a particularly pressing concern. An NHS survey conducted in 2020 found that one in six children aged five to 16 are likely to experience a mental health problem. Research by Kessler in 2010 showed that one in three mental health problems in adulthood stem from adverse childhood experiences. Our Resilient Futures team at Shaw Trust see firsthand the daily struggles faced by young people and are passionate about making a difference. Our resilience mentors, change-maker mentors, and cognitive behavioural mentors are deeply committed to supporting young people across England, helping them to build mental resilience and practical coping strategies.

1 in 3 mental health problems in adulthood are directly connected to an adverse childhood experience (ACE) Kessler, R. (2010) 'Childhood adversities and adult psychopathology in the WHO World Mental Health Surveys' British Journal of Psychiatry 197(5): 378-385
1 in 6 Children aged 5 to 16 were identified as having a probable mental health problem in July 2020 NHS digital survey 2021: 'Mental Health of Children and Young People in England 2021.

Shaw Trust’s Resilient Futures programme: Empowering young people.

Our Resilient Futures programme works with young people to strengthen their resilience and foster independence.

Our approach recognises that young people today face unprecedented challenges. Many struggle with mental health issues, and the cost-of-living crisis further exacerbates their difficulties, particularly for those from disadvantaged backgrounds. Our services work in tandem to provide holistic support, equipping young people with essential skills and resilience. By helping young people build emotional resilience, we are not only supporting their personal growth but also contributing to healthier, more vibrant communities.

Our resilience coaching and wellbeing support has been independently evaluated by University of Northampton Institute for Social Innovation and Impact, in which the results revealed a notable improvement in young people’s self-efficacy and mental health and wellbeing over the course of the programme.

Innovation and impact through digital engagement

In addition to the Resilient Futures programme, we have developed a Digital Information, Advice, and Guidance (DIAG) service designed to engage young people who are NEET or otherwise “not known”. DIAG reaches young people where they are online helping to bridge the gap between traditional support services and the digital preferences of today’s youth. Through this service, we can offer targeted support and guidance to those most in need. In just one local authority area, our DIAG service supported 597 NEET young people in a single year, illustrating the powerful reach and impact of digital interventions in today’s social landscape.

Our DIAG teams aim to reduce young people becoming NEET by addressing the underlying factors that contribute to disengagement from education and employment. The consequences of high NEET rates extend beyond individuals, impacting communities and the economy. These services empower young people to navigate their personal and professional lives successfully, preventing more young people from becoming NEET.

A national crisis with nationwide solutions

This crisis is not isolated to specific regions but spans across schools and FE institutions nationwide. The pressures of budget cuts, staffing shortages, and lack of mental health support are felt across the country. Urgent intervention is needed, and we’re ready to respond with solutions that make a tangible difference in young people’s lives. 

Using the above innovative approaches to address these issues our work is supported by local authorities and schools. By combining digital technology with resilience training, we are tackling a timely and impactful story head-on—one that meets the educational challenges faced by today’s youth. 

Make a real difference to young people in your area

When asked about the current NEET crisis we seem to be facing Judith Denyer, Shaw Trust’s Director of Children and Young People services said,

“Shaw Trust is fortunate to have the infrastructure and relationships in place to work with young people, commissioners and colleagues from across our group to deliver evidence-based solutions that create new and sustainable futures”.  

We encourage schools, further education providers, and local authorities to consider partnering with us to address this pressing issue. The NEET crisis demands a collective response from government bodies, educators, and organisations like ours. Through services such as Resilient Futures and DIAG, we can help young people overcome barriers and build pathways to success. 

We offer an effective, solution-focused partner to educational institutions, young people, and communities across the UK. Together, we can prevent the increase in NEET numbers and provide young people with the resilience and skills they need to thrive in an increasingly challenging world. 

For more information on Shaw Trust’s Digital Information Advice and Guidance service and our Resilient Futures programme, visit our website.  

Let’s work together to support young people, mitigate the NEET crisis, and build resilient futures for all. 

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Christine Swabey
Trustee

Christine joined Shaw Trust in March 2024. Previously, she has operated at a senior level in the commercial, public and third sectors, notably in education, health and social care. She is passionate about the role of the Board in upholding values and supporting strategic ambition to enhance impact for all users.

Christine is currently Chair of St. George’s University of London, a specialist healthcare university based in South West London. She has led discussions on a merger with City University, which when implemented, will create the UK’s most comprehensive educator of the healthcare workforce. She has been a Board member of a number of NHS and charitable organisations, providing care to those experiencing poor health, mental and physical, and those living with disability. She was Chief Executive of Autistica, the UK’s leading research charity dedicated to improving lives of people with autism. That experience underscored her belief in the strategic importance of research in driving change.

In the schools sector, Christine is an experienced school governor and recently chaired the Independent Schools Inspectorate. She has first-hand experience of safeguarding from both a regulatory and provider perspective, including residential care settings.

She is genuinely excited about contributing to the Shaw Trust Mission to enable everyone to fulfil their potential through access to purposeful and life affirming employment.

Greg Allen
Trustee

Greg is an experienced CEO, chair, and Trustee/non-executive director. He has also been a Professor of Practice (Leadership) at the University of Exeter Business School since 2020. He is passionate about improving the lives of people of all ages and supporting the development of young people in their work and employment.

With a career spanning over 30 years, his board roles have covered the commercial (plc), public, third sectors and consultancy, with over 20 years working across health and care. Most recently, he has been Interim CEO of Blind Veterans UK, following four years as CEO of Future Care Capital. Both are health and care charities with long and rich histories.

He joined Shaw Trust as a Trustee in early 2024, following previous Trustee roles at Hospiscare in Devon and the national charity Arthritis Action. Other previous executive roles include CEO of the government’s national Centre for Workforce Intelligence, senior civil servant at the Department of Health, a national director of Nuffield Health and private banker at Coutts & Co. In his early career, he qualified as a teacher and served in the UK and abroad as an Officer in the British Army.

He is a keen road cyclist and Francophone/Francophile.

James Stewart OBE
Trustee

James became a Trustee in 2021 after a 30 year career spanning the public and private sectors. He started in the banking sector, led Partnerships UK and Infrastructure UK, and then spent ten years at KPMG finishing as a Vice Chair and member of the UK Board.

Much of James’ career has been spent in the pursuit of improving public services and he has been involved in the development of many of the leading UK infrastructure projects and programmes including Crossrail and HS2. James believes that skills are a key enabler to the regeneration and growth of the UK economy and helping young people to have the opportunity to acquire skills and have the best chance of employment is his motivation for joining Shaw Trust. He is attracted by the Shaw Trust operating model and believes that social enterprises can have a greater role in delivering public services in the future.

Steve Shaw
Trustee

Steve is passionate about using his extensive HR Leadership experience to make a positive difference to the lives of others. Throughout a career spent at the helm of global matrix organisations devising and implementing expansive change initiatives, Steve has utilised extensive HR experience to deliver substantial revenue, growth, and organisational development.

Steve has represented HR in Board positions for more 15 years, most recently as Chief HR Officer for the Apogee Corporation, leading on HR, real-estate, and environmental strategies.

Steve brings experience of working within the charity sector, having in the past managed and held leadership roles within National Citizens Advice Bureau for 6 years and performed non-executive director roles for Presentation Housing Association for four years, with a focus on the vulnerable and disadvantaged. Steve believes that the seamless blend and contribution of paid employees and volunteers providing valued and sought-after services can bring unique challenges to the workplace along with passion and devotion to the delivery of quality. This generates a unique culture, with people that have insights, motivation and experiences that utilised well, make an incredible difference to society. Steve believes in the importance of rigour and best use of available funds to maximise an organisation’s ability to facilitate this. Steve’s expertise in organisational consolidation following acquisitions, business transformation, continuous improvement and career pathing for employees will all support the delivery of Shaw Trust’s Vision 2030: Strategic Directive.

Stephen Pegge
Trustee

Stephen is a career banker and has also been a board director of several institutions with a public interest including the National Centre for Work Experience, the Institute of Small Business Affairs and is a former chair of a charity founded by HRH the Prince of Wales supporting older people into economic activity.

He is part of the senior executive team of UK Finance, the leading financial trade association and leads on commercial finance, sustainability, dispute resolution and international trade. He chairs an advisory group for the UK government on creative industries and is part of a minister led boards on business finance and promoting female and black and ethnic minority entrepreneurship. Stephen is a director of the UK Business Angels Association, the trade association dedicated to promoting angel investing and supporting early-stage investment in the UK. He is also a director of the Business Banking Resolution Service, a voluntary ombudsman scheme for larger SMEs.

Stephen believes Shaw Trust makes a vital contribution and has an even bigger potential role to play in employability, education and support for people to realise their potential whatever their backgrounds over the next few years. He is looking forward to playing his part in supporting it and our clients and hopes his experience and connections can be useful to colleagues and the wider network involved in this vital work.

Kalm Paul-Christian
Trustee

Kalm is an investment banker working in the Financial Institutions Advisory Team at NatWest Markets. There he advises executive management teams to execute strategic and corporate finance decisions for sustainable growth.

He began his career with Rothschild & Co in the Global Financial Advisory division before joining The Social Investment Consultancy where he advised charities, social enterprises, corporates and investment funds on revenue diversification, social business models and impact evaluation.

As an advocate for Social Mobility, Financial Inclusion and Disability Rights, Kalm has been working in the field of accessibility since 2013, delivering projects from DFID, the Commonwealth Youth Council and National Lottery Community Fund.

He is a graduate of the University of Oxford, Fellow of the Royal Society of the Arts and a member of the Worshipful Company of International Bankers. He is also trustee of the Turn2Us and Switchback, a former school governor, and a junior adviser to Chatham House.

Lara Oyesanya
Trustee

Lara joined Shaw Trust in April 2021. Lara is a trustee of Plan International UK and a co-opted Member, Committee on Benefactions, External and Legal Affairs, the University of Cambridge advising the Vice-Chancellor.

The vision of Shaw Trust of a future where good employment is accessible to all in society irrespective of life circumstances resonates with Lara. Growing up in Nigeria, Lara was raised with strong values that included a great sense of social justice, responsibility, accountability, respect, and care for everyone in the community. Shaw Trust’s outlined outcomes for education and skills, children and young people’s services, and health and well-being are areas that Lara believes are essential for a fair and equitable society. This vision is a big draw for Lara as a Shaw Trust trustee and she hopes that the work of Shaw Trust will continue to promote social justice and mobility to address the causes and consequences of poverty in society.

Lara is a solicitor and general counsel in the financial services – digital payments sector, currently General Counsel and Chief Risk Officer at Contis, a contributing editor, LexisNexis Encyclopaedia of Banking Law, and a Consulting Editorial board member LexisPSL©. She is a Fellow of The RSA and ‘Business Woman of the Year’, 2018 FL National Awards. Ranked in The Lawyer Hot 100 2021 and the 50 Must-Follow Black Female Leaders 2020. Formerly, legal director at Klarna, senior legal counsel at Barclays and BAE Systems, a divisional counsel at RAC, a legal director at HBOS, and Group Head of Legal at Lex Autolease. She is a law graduate (LL.B Hons) from the University of Lagos with an LL.M in Comparative Company Law.

Mike Nussbaum
Trustee

Mike joined Shaw Trust in February 2016. Mike sits on the boards of RNIB, Guide Dogs, Vision UK, the Equality and Diversity Forum and supports numerous other charitable organisations.

Mike’s passion for social justice started young when he was involved in a wide range of social action programmes including chairing national youth organisations. Now, following more than 50 years of public service, Mike brings his blind lived experience to Shaw Trust. An active and committed volunteer Mike previously sat on the boards of RNIB, Vision UK, and the Equality and Diversity Forum. Mike is still an active member of the board for Guide Dogs and continues to support numerous other charitable organisations.

Mike is passionate about the added value which volunteers can bring to an organisation as well as the personal benefits of volunteering. Supporting Shaw Trust’s 1,000 person strong volunteer programme, Mike received a national ‘Year of the Volunteer’ Award for services to volunteering in 2005, and in 2008 The Open University awarded him an Honorary Doctorate.

Annamarie Hassall MBE
Trustee

Annemarie was appointed to the Board as a trustee in autumn 2019. An expert in her field, she was appointed MBE for services to children and families in 2011.

At Shaw Trust Annamarie draws on all of her sector experience of working with charity, private sector, local authority and central government to support our work by ensuring we are on the right track, doing what we have agreed, delivering on commitments and doing it well.

Volunteering her time as a trustee it was the values of Shaw Trust that most attracted Annamarie. The belief people should be at the heart of change; employment as a goal for everyone and the focus on skills; valuing education, training and skills for life.

To find out more about Annamarie connect on LinkedIn.

Deborah Dorman
Trustee

Deborah is a highly experienced strategic leader, with a passion for engagement and representation; ensuring everyone has a voice and that they can fulfil their potential.

Deborah is currently the Director of Group HR for Sainsbury’s, with extensive HR experience including strategy, organisational change, talent, learning, reward, inclusion, recruitment and engagement.
Deborah’s recent achievements include leading the design of customer-centric cultural transformation marrying humanity with performance edge, and spearheading the creation of a new inclusion strategy, which improved senior female representation within Sainsbury’s. Deborah has previously been an Advisory Board Member with Business in the Community Race Equality where she led the creation of the Youth Advisory Panel, to give young people a greater voice in improving employment and progression for ethnic minorities. Deborah has a passionate and open style with a focus on inspiring people to create strong relationships and deliver excellent results, whilst maintaining an environment based on professional integrity, transparency, and honesty. Deborah is looking forward to contributing to the important work of Shaw Trust, to support people to live decent and dignified lives. Deborah believes that everyone should have the chance to fulfil their potential and that access to education and employment are vital.

Audrey Coutinho
Trustee

Audrey joins as a Trustee in June 2021. Shaw Trust’s inspiring vision for a future where good, rewarding and dignified employment is accessible to all and the values of the Trust were the primary attractions for wanting to be a Trustee at the organisation.

The Trust’s focus on education and training one of the core enablers for an individual’s success in their lives aligns closely with Audrey’s beliefs, so when the opportunity to be involved in supporting this mission was available it was an easy decision to make.

Audrey has always admired and appreciated the commitment and ethos of the third sector and the critical role it plays in civil society with social justice at the heart of it. Having spent over two decades in the corporate world this as the right time to commit and support the sector and use her skills and experience.

Audrey is an accomplished senior executive with broad experience in designing strategy, delivering digital transformations and complex global programmes that support and serve employees and customers. She brings with her diverse experience in general management, audit and risk management and more recently as Chief Data Officer. She has a Masters’ degree in Business Administration.

Diane Côté
Trustee

Diane holds a number of board roles including at Societe Generale SA and X-Forces Enterprise.

She supports other charitable organisations and is a member of several associations and forums that promote Diversity and Inclusion in the workplace including the Women Network Forum.

Diane had a successful executive career in the UK and in Canada in the financial industry. She has featured in the ‘100 Most Influential Women in European Finance’ for the last six years.

In her last executive role as CRO at London Stock Exchange Group, she chaired the LSEG Foundation was an Executive Committee member and she also launched and championed the gender diversity agenda through the Women Inspired Network and lately the Inclusion Network.

Diane has a passion for helping young people from all backgrounds to be given equal opportunities to build their future, fulfil their potential and to support gender equality and minority representation at senior level in the workplace. Having been part of a minority group at senior level throughout her entire career, she understands the importance of embracing an all-inclusive culture.

Paul Baldwin
Trustee

After two decades working in the banking and finance industry, in 2009 Paul decided he would rather spend his time working on the causes that he is passionate about.

Since then he has pursued a portfolio career working with a select number of charitable organisations across a range of different sectors. His most significant areas of interest include, disability, education and skills, conservation and the environment, and animal protection, including as chair of Battersea Dogs & Cats Home. Paul first became aware of Shaw Trust while he was Chair of the Disabled Living Foundation (DLF) and was looking for a suitable merger partner to secure DLF’s long-term future. An immediate meeting of minds led to a successful merger in 2014, and Paul joined the Shaw Trust board in 2016. Other than working as a charity trustee, Paul is happiest when in the mountains: hiking, ultra-running, skiing, or teaching adaptive snow sports to people with a range of different disabilities.

Olly Benzecry
Chair of Trustees

Olly became our Chair of Trustees in February 2023. He is passionate about helping those with disadvantages to achieve their potential in employment.

In addition to being the Chair of Shaw Trust, Olly is a Trustee of Movement to Work and advises WithYouWithMe, an international provider of skills-based talent management solutions. He is Chair of the Corporate Development Board of the Natural History Museum (NHM) and a member of the Corporate Partnership Board of Cancer Research UK. Olly advises Faculty, a world leading AI provider, as well as being a CEO advisor more broadly.

Previously, Olly was Chair and CEO of Accenture, UK & Ireland

Chris Luck CB MBE DL
Group CEO, Shaw Trust

Chris joined the Trust in May 2019, after a distinguished career in the armed forces.

Chris had not planned to move into the voluntary sector, however, his life experiences, personal values and strong sense of purpose made him the perfect fit to lead Shaw Trust. Ensuring those we support are at the heart of everything we do, Chris has implemented a new organisational structure, reviewed our strategic direction and championed new initiatives, including the Shaw Trust Foundation and Shaw Trust Policy Institute supporting and advocating for social mobility through opportunity.

To find out more about Chris follow him on X or connect on LinkedIn.